Contact Information

2023/2/24
●If you have queries about border and quarantine measure for entry into Japan, please contact;
Ministry of Health, Labour and Welfare (for information about quarantine)
From Japan:0120-565-653
From overseas:+81-3-3595-2176(Japanese, English, Chinese, Korean)
(operation hours:9:00-21:00JST)

●JAPAN VISA INFORMATION HOTLINE is ready to take up your questions related to visa. Please call for general inquiries.
JAPAN VISA INFORMATION HOTLINE: TEL8004922526 (24 hours / 7 days a week, English only)
*This hotline is designated for visa applicants residing in Singapore.

●If you have queries about border and quarantine measure for entry into Singapore, please refer the Singapore government’s website;
Safe Travel:https://safetravel.ica.gov.sg/
Safe Travel(Contact us):https://safetravel.ica.gov.sg/contact-us

General Enquiries

Embassy of Japan in Singapore
16 Nassim Road, Singapore 258390
Tel (+65) 6235-8855
Fax (+65) 6733-1039
Working hours: 8:30AM to 5:15PM

Consular Services

(1) Services for Japanese nationals  
Tel (+65) 6235-8855
Fax (+65) 6733-5612
Email: ryoji@sn.mofa.go.jp

Operating hours for Japanese counter:
8:30AM to 12:00PM
1:30PM to 4:00PM
 

(2) Visa for foreign nationals

 
Tel (+65) 6235-8855
Fax (+65) 6733-5612
Email: japan-visa@sn.mofa.go.jp

Operating hours for visa counter:
8:30AM to 12:00PM (Visa application/submission only)
1:30PM to 4:00PM (Visa collection only)
 

Japan Creative Centre (JCC)

4 Nassim Road, Singapore 258372
Tel (+65) 6737-0434
Fax (+65) 6735-3062
Web: https://www.sg.emb-japan.go.jp/JCC/
Email: jcc@sn.mofa.go.jp / infoculture@sn.mofa.go.jp

For Monbusho Scholarships, Study in Japan, and JET programs, please contact the Embassy.

For visa and consular information, please contact the Consular Section of the Embassy.